Software Early programs Lotus IBM Customer Experience Suite, IBM WebSphere Portal and IBM Web Content Manager Open Beta

Welcome to the the first beta release of IBM WebSphere Portal and IBM Web Content Manager.

Web portals allow partners, employees and customers to choose their user experience, with personalized applications based on role, context, actions, location, preferences and team collaboration needs. IBM Web Content Manager can help organizations increase the efficiency and accuracy of web site deployments by placing content creation in the hands of content experts – while IT can retain control. Through advanced personalization, IBM Web Content Manager can deliver the right information to the right audience exactly when they need it. These investments can generate revenue and efficiency gains for all size organizations through scalable, cost-effective web experience platforms that deliver improved customer experiences and operating use.

This beta release operates on WebSphere Application Server Version 8, and includes updates that can provide your users with a more social, mobile and integrated experience.

Version 8.0 Beta one highlights include

  • Web Analytics
    • More flexible options to tag pages, portlets or web content and measure their usefulness through Campaign and Custom tags.
    • New user-friendly overlay statistics provide an in-line view to track effectiveness of a web property.
  • Social Business in Context
    • New Community Page support lets you more readily scope and place IBM Connections portlets in the right Portal and WCM context.
    • A consistent tagging and rating experience between WebSphere Portal, Web Content Manager, and IBM Connections.
    • OpenID Authentication lets portal users authenticate with public social network credentials, such as a Facebook ID, Google ID or Yahoo ID.
  • Rich Web Content Management
    • Create WCM pages and content with point-and-click simplicity with the new Content Templating user interface.
    • Integrate with ECM and other systems through Web Content Manager support for the CMIS standard.
  • Search Optimization
    • Optimize external search for Web content rendered through WebSphere Portal.

Please visit the following sites for more information.

Related posts:

  1. WebSphere Portal and Lotus Collaboration You Tube channels
  2. IBM WebSphere Portal farm
  3. Customer Experience enhancements?
  4. Join us for IBM Exceptional Web Experience Conference 2011, May 16-19, Orlando, FL
  5. Social Software at LotuSphere 2011
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One Response to Software Early programs Lotus IBM Customer Experience Suite, IBM WebSphere Portal and IBM Web Content Manager Open Beta

  1. Kevin says:

    Hi Lars-Olof Allerhed,
    Inspiring post !
    Customer care is getting truly important all the time. Online based
    marketers especially really should think about these thoughts.

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